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Category: Blog

Blog

Cloud Computing, Posts, Blog

How to restart a Mac into safe boot

Similar to Windows any Mac can be booted into 'safe mode' which allows the computer to start up and perform certain checks and troubleshoot any issues.
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By : Jess Jepson / 29 May, 2015 /

Cloud Computing, Posts, Blog

How to transfer all your content from one Apple device to another

Whenever you purchase a new Apple device such as iPad or iPhone it can be a hassle to transfer all the data from the previous device to the new one. Did you know that you can download all that ...
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By : Jess Jepson / 28 May, 2015 /

Cloud Computing, Posts, Blog

How to reset your OS X password

Resetting the password on the Mac can be a real effort but Apple are very security conscious and don't take kindly to piracy. That is why you will need your OS X install disk just to reset your ...
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By : Jess Jepson / 25 May, 2015 /

Cloud Computing, Posts, Blog

How to enable startup programs in Windows 7

If you are using a program everyday it makes sense to have that program ready for you when your computer has booted up. This is a really simple process that can be performed in several ways and any ...
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By : Jess Jepson / 25 May, 2015 /

Cloud Computing, Posts, Blog

How to retrieve files after upgrading your Windows Operating System

If you have upgraded your Windows Operating System you were given the choice of whether to keep certain files (including documents and music files) or to delete everything and wipe your hard drive. ...
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By : Jess Jepson / 22 May, 2015 /

Cloud Computing, Posts, Blog

How to upgrade your OS from Windows 7 to Windows 8.1

Upgrading your operating system can be a daunting task but it is a lot simpler than you might think. With that in mind I thought I would create a guide with the step by step process for upgrading.
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By : Jess Jepson / 20 May, 2015 /

Cloud Computing, Posts, Blog

The user profile service failed the logon

Recently I got a phone call from my Dad saying the usual thing 'I am having problems with my computer can you come round and have a look'. So rolling my eyes I thought I bet this is something really ...
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By : Jess Jepson / 18 May, 2015 /

Posts, Blog, Cloud Communications

How to initialise your voicemail account on the MiVoice Office 250

Before any of the voicemail features are available any user must first initialise their voicemail box.
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By : Jess Jepson / 15 May, 2015 /

Posts, Blog, Cloud Communications

How to perform a diagnostic on Mitel Phone Manager

If there is a fault with the software you can generate a log that will help you or your support provider understand and ultimately resolve the issue. It is advised that diagnostics should only be ...
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By : Jess Jepson / 13 May, 2015 /

Posts, Blog, Cloud Communications

How to log call notes on the MiVoice Salesforce Client

Adding notes to all your calls is a great way for other users to keep up to date with clients either in a sales or support department.
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By : Jess Jepson / 12 May, 2015 /

Posts, Blog, Cloud Communications

How to add your phone system to the Mitel Communications Service

As the Mitel Phone System is the main hub for various Mitel software certain features can only become available once the PBX has been added to the Mitel Communication Server.
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By : Jess Jepson / 11 May, 2015 /

Posts, Blog, Cloud Communications

How to enable automatic speech recognition for voicemail on the MiVoice Office 250

Utilising the menu system within the Mitel voicemail is traditionally navigated by pressing a key on the dial pad that is associated with a menu option. An updated feature of voicemail allows users ...
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By : Jess Jepson / 08 May, 2015 /

Posts, Blog, Cloud Communications

Mitel Phone Manager Alarm Notifications

The MiVoice Office 250 can generate an alarm notification on the display of the phone when various events are triggered. These alarms notifications are sent to Teal Leader clients and can be ...
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By : Jess Jepson / 06 May, 2015 /

Posts, Blog, Cloud Communications

How to add and remove a favourite contact on the MiVoice Salesforce Client

The MiVoice Client for Salesforce allows it's users to manage contacts within the client area so the most commonly called contacts are available with the click of a button.
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By : Jess Jepson / 05 May, 2015 /

Posts, Blog, Cloud Communications

How to manually create users on Mitel Communications Service

New users can be populated automatically onto Mitel Phone Manager but there is an option to create them manually if desired.
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By : Jess Jepson / 04 May, 2015 /

Posts, Blog, Cloud Communications

How to utilise call screening on the MiVoice Office 250

What is call screening? Call screening allows users to apply conditions to any incoming calls that are transferred to an extension from the auto attendant. Users have the ability to modify these ...
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By : Jess Jepson / 01 May, 2015 /
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