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Category: Blog

Blog

Blog, Cloud Communications, Posts

Configuring a new extension onto the MiVoice Business

Connecting a new phone onto your network is a simple process but adding it to the MiVoice Business system does require a little technical knowledge. In this video we will show you how to configure ...
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By : Jess Jepson / 31 July, 2015 /

Blog, Cloud Computing, Posts

Backing up your files within Windows

The integrated backup feature that comes as part of Window 7 and above helps to ensure that you don't lose your files. Anyone using Microsoft for Business purposes can setup an automated process for ...
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By : Jess Jepson / 30 July, 2015 /

Blog, Cloud Computing, Posts

Allow a program to communicate through Windows Firewall

As a security measure the Windows Firewall is programed to block every program that is installed on the computer to make it as safe as possible, peace of mind for any Microsoft Business User. If you ...
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By : Jess Jepson / 28 July, 2015 /

Blog, Cloud Communications, Posts

Setup and Confguring a Ring Group on the MiVoice Business

Ring Groups is a method through which a call can be distributed to a group of phone users, this is a term that is generally associated with the MiVoice Business but it is commonly known as hunt ...
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By : Jess Jepson / 27 July, 2015 /

Blog, Cloud Communications, Careers, Posts, rediculous interview questions

7 ridiculous job interview questions I really want to ask you!

Have you ever been to a job interview where you almost cried the question was that ridiculous?
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By : Jess Jepson / 27 July, 2015 /

Blog, Cloud Communications, Posts

How to setup call forwarding on the MiVoice Business

One of the most common administration tasks we are asked to perform is to configure and enable users call forwarding on the MiVoice Business.
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By : Jess Jepson / 23 July, 2015 /

Blog, Cloud Computing, Posts

Creating a system repair disc in Windows

If a serious error occurs on your computer you need a way to repair any files that have been corrupted, in certain cases these files are essential to running the Windows OS. If you don't have a ...
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By : Jess Jepson / 21 July, 2015 /

Blog, Cloud Computing, Posts

How to start Windows in Safe Mode

If you are ever having problems with your Windows Operating System, such as not being able to log in, not booting correctly or any other reason, chances are you will need to restart the computer into ...
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By : Jess Jepson / 20 July, 2015 /

Benefits of Cloud Computing, Blog, Cloud Computing, Cloud Computing, Posts, Windows Server

7 reasons not to host your Microsoft server on-premise

If you're still investing in servers for your office then it's going to be a long road.
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By : Jess Jepson / 20 July, 2015 /

Blog, Cloud Communications, phone system vendors, phone systems, Posts, which phone system

10 phone system vendors that don't make Televisions

Ever gone shopping for a new telephone system for your company?
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By : Jess Jepson / 18 July, 2015 /

Blog, Cloud Communications, Posts

Configuring the MiVoice Integration tool for Google Chrome

Before you are able to use the extension to start making and receiving calls, it will need to be configured to communicate with the MiVoice Business.
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By : Jess Jepson / 17 July, 2015 /

Blog, Posts, Unified Communications

Unified Communications in Schools: The benefits

The average secondary school in the UK sees between 500 and 1500 pupils through its gates every day, not to mention around 200 staff, and countless external agencies.
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By : Jess Jepson / 16 July, 2015 /

Blog, Cloud Communications, Posts

Creating a new contact with the MiVoice Google Integration Extension

The MiVoice Business toolbar allows users to manage, add, edit and remove their contacts to suit their needs, having the ability to create a new contact can make life a lot easier.
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By : Jess Jepson / 16 July, 2015 /

Blog, Cloud Communications, Posts

How to install the MiVoice Integration toolbar for Google

One of the latest features for the MiVoice Business is a new toolbar that can be installed on the web browser Google Chrome, and integrated with your Google account.
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By : Jess Jepson / 13 July, 2015 /

Blog, Call centre call packages, Contact Centre, Free business calls, Posts

Free calls for Call Centres - sound crazy?

I have to admit when I was thinking of a title for this article I thought to myself I sound like a crazy man and no-one will listen..
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By : Jess Jepson / 11 July, 2015 /

Blog, Cloud Computing, Posts

5 New Features in Windows 10 for business users

Microsoft is set to release it's brand new operating system very soon, by passing the name Windows 9 and going straight to Windows 10. With so much hype around the new Microsoft Operating System I ...
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By : Jess Jepson / 10 July, 2015 /

Blog, Cloud Computing, Posts

Apple OSX Yosemite update for business users

2015 is a big year for both Apple and Windows users. With Windows 10 being released on the 29th July, it might seem that Yosemite has been pushed into the shadows.
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By : Jess Jepson / 09 July, 2015 /

Blog, Cloud Computing, Cloud Computing, cloud migration, Posts, vmware

Keeping it simple.. how to migrate your Servers to the Cloud

Here's my latest article on how my Company helps other companies migrate their servers to the cloud.
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By : Jess Jepson / 07 July, 2015 /

Blog, Cloud Computing, Posts

Inter Vlan Routing using Draytek 2860 and Zyxel GS1910 Switch

In the following guide you will be taken through how to configure Vlan’s on the draytek and then connecting these to a Zyxel GS1910 switch.
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By : Paul Wilson / 07 July, 2015 /

Blog, Contact Centre, Posts

Generating Reports on MiContact Centre Business

This post will show you how to run a report, the example shown is of a Voice Queue Group Performance by Member Report. A quick note once you have run the report sometimes you will see a 'Data Limit ...
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By : Jess Jepson / 06 July, 2015 /

Blog, Contact Centre, Posts

Generating on-demand reports on MiContact Centre Business

As well as having the ability to schedule reports, users can at any time run reports as and when you require. Each report can be setup with restricted access using the security feature if only a ...
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By : Jess Jepson / 03 July, 2015 /

Blog, Cloud Communications, Posts

Logging into Mitel Communication Service software

To log into Mitel Communication service (MCS) you will need a web browser and either the hostname or IP address of the MCS software, the software is generally hosted on a PC or server within the ...
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By : Jess Jepson / 02 July, 2015 /
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