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Category: Blog

Blog

Posts, Blog, Cloud Communications

How to Page Another User on a Mitel IP Phone

Paging involves making a call to another phone, and then making an announcement via its loudspeaker. The phone does not have to be answered for a Page to be successful.
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By : Paul Wilson / 30 June, 2016 /

email, hosted unified communications, messaging, News, productivity, Cloud Communications, DevOps

Easy Ways to Make Messaging More Efficient

If you know anything about DevOps and agile working, you’ll know that handovers are a productivity killer. Each time one person waits for another to finish a task, inefficiency is the unwanted and ...
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By : Jess Jepson / 30 June, 2016 /

Mitel IP Phone, Override, Posts, Blog, Cloud Communications, Intrude, Make Busy

Overriding a Make Busy Notification

If a user does not want to be disturbed, they can activate Make Busy on their phone. This prevents calls from coming in. If Make Busy is active, the caller will see a message on their screen, and ...
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By : Jess Jepson / 23 June, 2016 /

mivoice business, Posts, Blog, Cloud Communications, Speed Dials

How to import Speed Dials into Mitel MiVoice Business

So it wasn't as simple as I had hoped, so thought it might be best practice to share the knowledge on this one..
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By : Jess Jepson / 21 June, 2016 /

Posts, Blog, Cloud Communications

Cancelling a Callback on a Mitel IP Phone

If you set a callback on your phone, you might need to cancel the request. This is a quick and simple procedure, but you may need to refer to the list of Mitel feature access codes before you start.
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By : Neil Tennant / 21 June, 2016 /

Mitel IP Phone, Posts, background music, Blog, Cloud Communications

Controlling Background Music on a Mitel IP Phone

When a Mitel IP phone is not in use, it can play background music. You can switch the music on and off using the keypad on the phone.
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By : Paul Wilson / 16 June, 2016 /

callback messaging, callback password, Mitel IP Phone, Posts, Blog, Cloud Communications

Setting a Callback Message PIN on a Mitel IP Phone

A callback message is a message left when the recipient's phone is busy. When you want to retrieve a callback message, you may have to enter a password. This article describes the process of setting ...
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By : Jess Jepson / 14 June, 2016 /

Mitel IP Phone, Posts, Blog, callback message, Cloud Communications

Retrieving and Sending Callback Messages

Callback messages allow users to communicate when their phone lines are busy.
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By : Jess Jepson / 09 June, 2016 /

Advisory message, Away message, Mitel IP Phone, Posts, Blog, Cloud Communications

Setting an Advisory Message on Your Mitel IP Phone

If you're going to be away from your desk for a while, you can set an Away message on your telephone screen that will advise colleagues of your whereabouts. This is handy if you want to reserve a hot ...
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By : Neil Tennant / 07 June, 2016 /

Mitel IP Phone, MWI, Posts, Blog, Cloud Communications, Message Waiting Indicator

How Do You Know When You Have a Message Waiting?

On a Mitel IP phone, your Message Waiting Indicator illuminates when you have a new message. Message Waiting Indicator is sometimes abbreviated to MWI.
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By : Neil Tennant / 06 June, 2016 /

Feature Codes, Mitel 5000, mivoice office 250, Posts, Blog, Cloud Communications

Secondary Language - Feature Code 301

The Secondary Language option corresponds to the Change Language feature code 301. The Change Language feature is used to toggle between the system Primary Language and the system Secondary language.
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By : Jess Jepson / 02 June, 2016 /
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