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Category: Blog

Blog

Blog, Cloud Communications, Posts

How to Page Another User on a Mitel IP Phone

Paging involves making a call to another phone, and then making an announcement via its loudspeaker. The phone does not have to be answered for a Page to be successful.
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By : Paul Wilson / 30 June, 2016 /

Cloud Communications, DevOps, email, hosted unified communications, messaging, News, productivity

Easy Ways to Make Messaging More Efficient

If you know anything about DevOps and agile working, you’ll know that handovers are a productivity killer. Each time one person waits for another to finish a task, inefficiency is the unwanted and ...
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By : Jess Jepson / 30 June, 2016 /

Blog, Cloud Communications, Intrude, Make Busy, Mitel IP Phone, Override, Posts

Overriding a Make Busy Notification

If a user does not want to be disturbed, they can activate Make Busy on their phone. This prevents calls from coming in. If Make Busy is active, the caller will see a message on their screen, and ...
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By : Jess Jepson / 23 June, 2016 /

Blog, Cloud Communications, mivoice business, Posts, Speed Dials

How to import Speed Dials into Mitel MiVoice Business

So it wasn't as simple as I had hoped, so thought it might be best practice to share the knowledge on this one..
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By : Jess Jepson / 21 June, 2016 /

Blog, Cloud Communications, Posts

Cancelling a Callback on a Mitel IP Phone

If you set a callback on your phone, you might need to cancel the request. This is a quick and simple procedure, but you may need to refer to the list of Mitel feature access codes before you start.
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By : Neil Tennant / 21 June, 2016 /

background music, Blog, Cloud Communications, Mitel IP Phone, Posts

Controlling Background Music on a Mitel IP Phone

When a Mitel IP phone is not in use, it can play background music. You can switch the music on and off using the keypad on the phone.
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By : Paul Wilson / 16 June, 2016 /

Blog, callback messaging, callback password, Cloud Communications, Mitel IP Phone, Posts

Setting a Callback Message PIN on a Mitel IP Phone

A callback message is a message left when the recipient's phone is busy. When you want to retrieve a callback message, you may have to enter a password. This article describes the process of setting ...
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By : Jess Jepson / 14 June, 2016 /

Blog, callback message, Cloud Communications, Mitel IP Phone, Posts

Retrieving and Sending Callback Messages

Callback messages allow users to communicate when their phone lines are busy.
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By : Jess Jepson / 09 June, 2016 /

Advisory message, Away message, Blog, Cloud Communications, Mitel IP Phone, Posts

Setting an Advisory Message on Your Mitel IP Phone

If you're going to be away from your desk for a while, you can set an Away message on your telephone screen that will advise colleagues of your whereabouts. This is handy if you want to reserve a hot ...
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By : Neil Tennant / 07 June, 2016 /

Blog, Cloud Communications, Message Waiting Indicator, Mitel IP Phone, MWI, Posts

How Do You Know When You Have a Message Waiting?

On a Mitel IP phone, your Message Waiting Indicator illuminates when you have a new message. Message Waiting Indicator is sometimes abbreviated to MWI.
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By : Neil Tennant / 06 June, 2016 /

Blog, Cloud Communications, Feature Codes, Mitel 5000, mivoice office 250, Posts

Secondary Language - Feature Code 301

The Secondary Language option corresponds to the Change Language feature code 301. The Change Language feature is used to toggle between the system Primary Language and the system Secondary language.
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By : Jess Jepson / 02 June, 2016 /
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