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Category: Blog

Blog

Posts, Blog, Cloud Communications

How to Deal With Malicious Calls

On a Mitel IP phone, you can use a built in 'panic button' to alert others that you are on a malicious or abusive call. This feature is called Tag Call.
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By : Paul Wilson / 26 July, 2016 /

BYOD, News, Unified Communications, Cloud Communications, UCaaS

You Can’t Ignore BYOD For Much Longer

For a long time, businesses resisted the opportunity for employees to use their own mobile devices. And yes, there were several good reasons for companies to be cautious about the idea. Historically, ...
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By : Jess Jepson / 25 July, 2016 /

Mitel IP Phone, Posts, Blog, Cloud Communications, speed call, speed dial

How to Use Speed Dial on a Mitel IP Phone

On a Mitel IP phone, speed dial is called Speed Call. Use this feature to dial someone with a single keypress.
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By : Neil Tennant / 21 July, 2016 /

Mitel IP Phone, Posts, voice dialler, Blog, Cloud Communications

How to Use Your Voice Dialler

Your Mitel IP phone has a built in Voice Dialler. This lets you call a contact by saying their name.
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By : Jess Jepson / 19 July, 2016 /

News, Cloud Communications

What is CPS? And why it matters to your bottom line

Carrier Pre-Selection Carrier Pre-Selection (CPS) is a mechanism that allows companies to select in advance an alternative telecoms provider to carry their calls without having to dial a prefix ...
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By : Jess Jepson / 18 July, 2016 /

News, Cloud Communications, SIP trunking

Why SIP Trunking is an Essential Innovation Your Business Can’t Do Without

When researching VOIP telephony, or the general topic of unified communications, you will come across a protocol known as ‘SIP’. SIP stands for session initiation protocol, and it’s responsible for ...
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By : Jess Jepson / 15 July, 2016 /

Mitel IP Phone, Posts, Blog, Call recording, Cloud Communications

How to Record Calls on a Mitel IP Phone

Mitel's Record-a-Call feature offers you an easy way to archive calls. You can use this for training purposes, for your own reference, or to keep a record of advice that has been given to a client.
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By : Neil Tennant / 14 July, 2016 /

Mitel IP Phone, Posts, user PIN, Blog, Cloud Communications

What is a User PIN on a Mitel IP Phone?

On a Mitel IP phone, every user can set their own PIN. This is used to secure the phone with features like Phone Lock, and it also lets a user log into any phone in Hot Desk mode.
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By : Paul Wilson / 12 July, 2016 /

Mitel IP Phone, Phone Lock, Posts, Blog, Cloud Communications

Turning Phone Lock On and Off

We've already blogged about the benefits of Phone Lock, as well as the features that it can control. Here's how to use it.
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By : Paul Wilson / 07 July, 2016 /

Mitel Enterprise Manager, Mitel Performance Analytics, News, Cloud Communications

Mitel Performance Analytics: The Facts

Mitel is pleased to announce advance product information for Mitel Performance Analytics. Designed to simplify fault and performance management of Mitel business communications solutions, the Mitel ...
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By : Jess Jepson / 06 July, 2016 /

BYOD, News, Unified Communications, White Paper

Reducing Cost with Unified Communications

It’s Time to Switch Following BT’s recent announcement that they will be scrapping all ISDN lines come 2025, it really is the time to get all your ducks in a row, so to speak, and plan your provision ...
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By : Jess Jepson / 06 July, 2016 /

Mitel IP Phone, Posts, Blog, Cloud Communications

What is Phone Lock on a Mitel IP Phone?

Phone lock is a setting that locks down the advanced features of your Mitel IP phone. We normally recommend that you lock your phone if you have special settings that you want to preserve.
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By : Jess Jepson / 05 July, 2016 /

MiCloud Office, Posts, Blog, Cloud Communications, Fax

Fax on MiCloud Office explained

Fax Numbers are available on the MiCloud Office platform.
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By : Neil Tennant / 03 July, 2016 /

Posts, Blog, Cloud Communications

MiCloud Office Conference Numbers

Conference Number on MiCloud Office is a function number used to define the number used to access the voice conference service. (Meet me Conference Bridge) Multiple numbers are supported to allow ...
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By : Jess Jepson / 01 July, 2016 /
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