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Category: Blog

Blog

Blog, Cloud Communications, Cloud Communications, News, Posts, Unified Communications

The Skype’s the Limit!

Once the preserve of gap-year students needing a free and reliable way of video-calling home, instant messaging and video chat application Skype has since grown up, put on a shirt and tie, and ...
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By : Elliot Dacosta / 17 July, 2017 /

Blog, business, Cloud Communications, Cloud Communications, Cloud Computing, communication, Company News, data communications, Featured, News, Posts, Skype, Skype for business, Solar Communications, UC, unified communication, Unified Communications, unified communications, Unified Communications

Solar Innovate Unified Communications

Cloud communications provider Solar Communications has launched Solar Skype Connect. Solar Skype Connect integrates Skype for Business with enterprise grade telephony Bridges the gap between the new ...
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By : Elliot Dacosta / 10 July, 2017 /

Blog, Cloud Communications, Posts, Unified Communications

Cloud, on-premises, or hybrid: which cloud is best for you?

Cloud, on-premises, or hybrid: which cloud is best for you? Are you considering the benefits and risks of a cloud- or premises-based solution, looking at the fundamental requirements for each system, ...
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By : Elliot Dacosta / 25 May, 2017 /

Blog, business, Cloud Communications, cloud networking, data communications, IT, MiCloud Office, Mitel, Mitel 3300, Mitel 5000, Posts, Solar Communications, unified communications, unified communications solutions

From Ripples to Waves: How the evolution of consumer demands changed cloud communications...

If business owners have heard one phrase ad infinitum, it's "The customer is always right". Unsurprisingly, consumers wield a large amount of power and influence many trends across a variety of ...
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By : Elliot Dacosta / 25 May, 2017 /

Blog, Cloud Communications, Mitel 3300, mivoice business, Posts

Mitel 3300 Outbound CLI Configuration

I've put together an overview of how the outbound CLI is configured on a recent installation of MiVoice Business (Mitel 3300). Release 7.2
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By : Paul Wilson / 21 August, 2016 /

Blog, Cloud Communications, Posts

How to Deal With Malicious Calls

On a Mitel IP phone, you can use a built in 'panic button' to alert others that you are on a malicious or abusive call. This feature is called Tag Call.
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By : Paul Wilson / 26 July, 2016 /

Blog, Cloud Communications, Mitel IP Phone, Posts, speed call, speed dial

How to Use Speed Dial on a Mitel IP Phone

On a Mitel IP phone, speed dial is called Speed Call. Use this feature to dial someone with a single keypress.
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By : Neil Tennant / 21 July, 2016 /

Blog, Cloud Communications, Mitel IP Phone, Posts, voice dialler

How to Use Your Voice Dialler

Your Mitel IP phone has a built in Voice Dialler. This lets you call a contact by saying their name.
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By : Jess Jepson / 19 July, 2016 /

Blog, Call recording, Cloud Communications, Mitel IP Phone, Posts

How to Record Calls on a Mitel IP Phone

Mitel's Record-a-Call feature offers you an easy way to archive calls. You can use this for training purposes, for your own reference, or to keep a record of advice that has been given to a client.
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By : Neil Tennant / 14 July, 2016 /

Blog, Cloud Communications, Mitel IP Phone, Posts, user PIN

What is a User PIN on a Mitel IP Phone?

On a Mitel IP phone, every user can set their own PIN. This is used to secure the phone with features like Phone Lock, and it also lets a user log into any phone in Hot Desk mode.
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By : Paul Wilson / 12 July, 2016 /

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