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Category: Blog

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Blog, Cloud Communications, Flags, Mitel 5000, mivoice office 250, Posts

Endpoint Flags: All Transient Displays

When this extension (endpoint) flag is enabled, it allows all transient call handling displays to appear on the endpoint display. If it is disabled, the CALL TRANSFERRED TO XXX and MESSAGE LEFT FOR ...
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By : Jess Jepson / 13 May, 2016 /

Blog, Cloud Communications, hot desking, Mitel IP Phone, PIN number, Posts

Remotely Log Out of Hot Desking on a Mitel IP Phone

We've already looked at the Hot Desk feature on the Mitel IP Phone. It lets you log into any station that's been designated as a Hot Desk, so you can bring all of your settings with you.
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By : Jess Jepson / 12 May, 2016 /

Blog, Cloud Communications, hot desking, log out, Mitel IP Phone, Posts

How to Log In and Out of Hot Desking on a Mitel IP Phone

You can log into any phone that's designated as a Hot Desk. You can then use your existing settings and recall your personal call history.
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By : Jess Jepson / 10 May, 2016 /

Blog, Cloud Communications, hot desking, Mitel IP Phone, Posts

How the Mitel IP Phone Hot Desking Feature Works

As its name suggests, Hot Desking lets you take your line with you around the office. When it's active, you simply log into the phone on your current desk, and all of your settings will follow you. ...
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By : Paul Wilson / 05 May, 2016 /

Blog, Cloud Communications, headset, Mitel IP Phone, Posts

Connecting a Headset to a Mitel IP Phone

For many Mitel IP phone users, a headset is an essential tool. It's important to understand how to activate and deactivate your headset, and how to manage calls, so that you give your callers a good ...
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By : Neil Tennant / 03 May, 2016 /

Blog, Cloud Communications, Handoff, Mitel IP Phone, Posts

How to Use Handoff on the Mitel IP Phone

We've previously looked at personal ring groups, which are groups that you can use to control multiple devices. For example: if you have a smartphone app and a desk phone, you could place both ...
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By : Paul Wilson / 28 April, 2016 /

automatic call distribution (ACD) group, Blog, Cloud Communications, group presence, groups, hunt group, Mitel IP Phone, personal ring group, Posts, ring group

About Group Presence on the Mitel IP Phone

When you're added to a telephone group, there may be times when you need to log out to prevent calls being routed to your phone. This can help to reduce wait times for callers, as well as ensuring ...
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By : Neil Tennant / 26 April, 2016 /

Blog, Cloud Communications, MiCloud Office, Posts

Talking ACD Premium Group Numbers on MiCloud Office

ACD Premium Group Number / ACD Group Number ACD Premium Group Number is a function number with queue to distribute calls to logged in agents. Typically, ACD Premium agents will answer call and assist ...
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By : Jess Jepson / 25 April, 2016 /

Blog, Cloud Communications, Flags, Mitel 5000, mivoice office 250, Posts

Endpoint Flags: Administrator

An endpoint can be assigned as an administrator to permit use of the administrator feature codes at that endpoint.
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By : Jess Jepson / 24 April, 2016 /

Blog, Cloud Communications, MiCloud Office, Posts

MiCloud Office Call Distribution Numbers explained

Call Distribution Number / (also known as ACD Light Group Number) With your MiCloud Office phone system a Call Distribution Number is a function number with queue to distribute calls to logged in ...
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By : Neil Tennant / 23 April, 2016 /

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