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Category: Blog

Blog

Cloud Computing, cloud networking, Contact Centre, contact centre solutions, data centre, Desktop Virtualisation, leading global technology, unified communication, Unified Communications, VDI, Blog, Cloud Computing, ShoreTel, unified communications solutions, Virtual Data Centre

Time to Choose Virtualised Unified Communications?

Virtualisation has taken firm root from data centres to desktops at businesses of all sizes. Many companies are already reaping the benefits of running email, customer relationship management, ...
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By : Jason Evans / 11 February, 2014 /

Contact Centre, contact centre solutions, customer satisfaction, Unified Communications, voice mobility VoIP mobility, Blog, contact center, ShoreTel, unified communications solutions

Be More Productive For Less

“I Could Do With An Extra Day A Week”
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By : Jason Evans / 03 December, 2013 /

Contact Centre, contact centre solutions, customer satisfaction, leading global technology, Named Finalist, National Awards, Unified Communications, Awards, Blog, contact center, Industry Awards, Response, Response Data Communications, ShoreTel, Tulip Ltd., Unified Comms, unified communications solutions

Response Named Finalists at Comms National Awards!

PRESS RELEASE: 16th September 2013, LONDON, UK
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By : Jason Evans / 17 September, 2013 /

Contact Centre, contact centre solutions, leading global technology, shoretel mobility, unified communication, Unified Communications, Blog, contact center, Response Data Communications, ShoreTel, unified presence

ShoreTel Release IP400 Series Phone’s into the UK Market

ShoreTel Release IP400 Series Phone’s into the UK Market
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By : Jason Evans / 31 July, 2013 /

Computing, contact centre solutions, cut business mobile costs, data center, Desk Phone, Device, Docking Stations, Iphones, leading global technology, Own Devices, Posts, Shoretel Mobility Solutions, Teleconferencing, unified communication, Videotelephony, voice mobility VoIP mobility, contact center, Docks, Electronic Engineering, Ipad, iPhone, Iphone Docking Station, Response Data Communications, ShoreTel, UC Technology, unified communications, unified presence

Introducing ShoreTel Dock - Turning iPhones into Enterprise Desk Phones with the Latest in BYOD Technology

A new iPhone/iPad docking station from ShoreTel enables employees to use their devices at work as desk phones, and will be available to UK companies from ShoreTels only ‘Gold Exclusive’ Partner in ...
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By : Jason Evans / 07 May, 2013 /

Cloud Computing, Contact Centre, contact centre solutions, leading global technology, Network & Data Security, Network Visibility, vmware, WAN optimisation, Blog, Cloud Computing, contact center

Download Your IP Expo Mobile App, Today – Event Guide Goes Paperless!

MYVISIT Mobile App With so much to see and do in two days, make sure you get the most out of your visit by planning your day in advance. Download your IP Expo MYVISIT mobile App, to plan the seminars ...
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By : Jason Evans / 10 October, 2012 /

Cloud Computing, Contact Centre, contact centre solutions, NTW Performance & Management, technology, Blog, Cloud Computing, contact center, Response Data Communications

Aerohive Networks - Latest News from The Buzz

FREE Version of Bonjour Gateway now Available Earlier this year, Aerohive announced Bonjour Gateway functionality to support Apple’s “Zero-Configuration Networking” technology that offers users the ...
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By : Jason Evans / 26 September, 2012 /

contact centre solutions, data center, leading global technology, network optimisation, Posts, silver peak systems, wan acceleration, WAN optimisation, WANop, wide area network, data communications, Response Data Communications

Virtual WAN – Ready to Accelerate Your Business?

A business is as powerful as the architecture supporting it. Just as an office depends on the quality of its physical appliances to keep work moving smoothly, strong virtual appliances are rapidly ...
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By : Jason Evans / 24 August, 2012 /

Contact Centre, contact centre solutions, customer satisfaction, Blog, contact center

ShoreTel Contact Center: Feature Teacher

Web Based ShoreTel Contact Center Director Contact Center 7 can now be managed through an intuitive Web based management interface that makes the administration and management of the ECC brilliantly ...
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By : Jason Evans / 10 July, 2011 /

Contact Centre, contact centre solutions, customer satisfaction, Blog, contact center

Call Centre Frustrations May Cause Customers to Buy Elsewhere

I recently came across an article in Contact Center World, entitled "Call Center Frustrations May Cause Consumers to Shop Elsewhere". That may seem like a statement of the obvious but its one which ...
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By : Jason Evans / 23 June, 2011 /
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