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Category: Blog

Blog

customer satisfaction, Customer Service, customer support, WeAreSolar, MySolar, account management

MySolar And Why You Need It

MySolar - improve efficiency, transparency and accountability At Solar we understand the importance of forming strong working relationships with our customers, as well as the importance of innovating ...
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By : Elliot Dacosta / 16 August, 2018 /

customer satisfaction, Customer Service, customer support, solar seamless connect, WeAreSolar, MySolar, account management

Top 5 Reasons For MySolar

Here are the key reasons why you should be using MySolar... Innovation plays a pivotal role in everything we do at Solar; whether this be creating bespoke solutions for customers that truly meet ...
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By : Elliot Dacosta / 16 August, 2018 /

customer satisfaction, Customer Service, eBook, Posts, contact centre, customer support, data communications

Solar Customer Support Guide - July 2017

Please see below for the most up to date customer support guide.
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By : Elliot Dacosta / 08 June, 2017 /

Customer Service, News, Contact Centre

How to Provide the Exceptional Experience That Your Customers Demand

Customer service used to involve private conversations between customers and members of your team. If someone had a complaint, they’d call, phone or email, and it would get worked through behind ...
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By : Jess Jepson / 03 February, 2016 /

Contact Centre, Contact Centre Solutions from Response, Customer Service, Ixia Systems, Network Improvements, Unified Communications, Blog, Call Centre, Call Security, Ixia Anue

Improve Customer Service With Increased Network Reliability

Poor customer service experiences can quickly turn viral and damage a company’s reputation, and untested infrastructures can lead to significant losses of loyal customers and sales. Traditionally, ...
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By : Jason Evans / 31 May, 2013 /
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