Category: Blog


Emergency Call Routing, Disaster Recovery, business continuity, inbound

The importance of inbound call management to business continuity

Did you know? Only 68% of medium sized businesses have a business continuity plan in place, and only 27% of SMEs. Disaster can strike in a number of ways: Terrorist attack Cyber attack Fire Flood ...
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By : Peter Davies / 03 October, 2018 /

inbound, Emergency Call Routing, Disaster Recovery

Inbound Call Management for Disaster Recovery

Recent winter storms in the UK mean that many businesses have been caught out due to a lack of adequate disaster recovery planning. So what’s the lesson? Be prepared. Every year severe disruption ...
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By : Peter Davies / 03 October, 2018 /

999, Blog, Cloud Communications, Emergency Call Routing, Mitel IP Phone, Posts

Emergency Calling on the Mitel IP Phone

It's important to know how to dial out when there's an emergency in the workplace.
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By : Neil Tennant / 14 April, 2016 /

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