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automatic call distribution (ACD) group, Blog, Cloud Communications, group presence, groups, hunt group, Mitel IP Phone, personal ring group, Posts, ring group

About Group Presence on the Mitel IP Phone

When you're added to a telephone group, there may be times when you need to log out to prevent calls being routed to your phone. This can help to reduce wait times for callers, as well as ensuring ...
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By : Neil Tennant / 26 April, 2016 /

Blog, Cloud Communications, group paging, groups, Meet Me Answer, Mitel IP Phone, Posts

How to Use Group Paging on the Mitel IP Phone

Group paging lets you make an announcement to a group of phones. The announcement will be played through the loudspeaker on each telephone.
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By : Paul Wilson / 21 April, 2016 /

Blog, Cloud Communications, group listen, groups, Mitel IP Phone, Posts

What is Group Listen on the Mitel IP Phone?

From time to time, you need to allow a group of people to monitor a call, without the caller being able to hear them. The Mitel IP phone gives you this functionality.
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By : Paul Wilson / 19 April, 2016 /
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