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Category: Blog

Blog

Emergency Call Routing, Disaster Recovery, business continuity, inbound

The importance of inbound call management to business continuity

Did you know? Only 68% of medium sized businesses have a business continuity plan in place, and only 27% of SMEs. Disaster can strike in a number of ways: Terrorist attack Cyber attack Fire Flood ...
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By : Peter Davies / 03 October, 2018 /

inbound, Emergency Call Routing, Disaster Recovery

Inbound Call Management for Disaster Recovery

Recent winter storms in the UK mean that many businesses have been caught out due to a lack of adequate disaster recovery planning. So what’s the lesson? Be prepared. Every year severe disruption ...
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By : Peter Davies / 03 October, 2018 /
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