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Category: Blog

Blog

Blog, business, Cloud Communications, cloud networking, data communications, IT, MiCloud Office, Mitel, Mitel 3300, Mitel 5000, Posts, Solar Communications, unified communications, unified communications solutions

From Ripples to Waves: How the evolution of consumer demands changed cloud communications...

If business owners have heard one phrase ad infinitum, it's "The customer is always right". Unsurprisingly, consumers wield a large amount of power and influence many trends across a variety of ...
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By : Elliot Dacosta / 25 May, 2017 /

cloud networking, data communications, IT, MiCloud Office, Mitel, Mitel 3300, Mitel 5000, Mitel IP Phone, mivoice office 250, Posts, Solar Communications, unified communications

Whitepaper: The Possibilities of Cloud Communications

How Cloud Communications is Opening Up Possibilities (and Floor Space) In businesses and organisations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. ...
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By : Elliot Dacosta / 25 May, 2017 /

events, MiCloud Office, Mitel, Webinar

Digital Transformation Webinar - June 1st 2017 @ 3:00pm

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By : Elliot Dacosta / 17 May, 2017 /

Blog, Cloud Communications, Fax, MiCloud Office, Posts

Fax on MiCloud Office explained

Fax Numbers are available on the MiCloud Office platform.
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By : Neil Tennant / 03 July, 2016 /

Blog, Cloud Communications, MiCloud Office, Posts

Talking ACD Premium Group Numbers on MiCloud Office

ACD Premium Group Number / ACD Group Number ACD Premium Group Number is a function number with queue to distribute calls to logged in agents. Typically, ACD Premium agents will answer call and assist ...
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By : Jess Jepson / 25 April, 2016 /

Blog, Cloud Communications, MiCloud Office, Posts

MiCloud Office Call Distribution Numbers explained

Call Distribution Number / (also known as ACD Light Group Number) With your MiCloud Office phone system a Call Distribution Number is a function number with queue to distribute calls to logged in ...
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By : Neil Tennant / 23 April, 2016 /

Blog, Cloud Communications, MiCloud Analytics, MiCloud Office, Posts

How do I log into MiCloud Office portal

If you are a Mitel Channel Partner, Customer or End User we all log into the MiCloud Office web portal in the same place.
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By : Jess Jepson / 20 April, 2016 /

Blog, Cloud Communications, Firewall Ports, MiCloud Office, Posts

MiCloud Office Firewall & Bandwidth requirements

These are supported types of connection from the customer’s site to Mitel’s hosted data centre. It is important that the WAN connectivity being utilised have sufficient guaranteed bandwidth to ...
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By : Neil Tennant / 15 April, 2016 /

Blog, Cloud Communications, MiCloud Office, Posts

How to choose MiCloud Office Licenses

The communication requirements in a business vary depending on the individual user and how the user would like to communicate.
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By : Neil Tennant / 11 April, 2016 /

Blog, Cloud Communications, MiCloud Office, MiCloud Reseller, MiCloud Service Provider, Posts

Who’s Who in a Hosted Solution? – MiCloud Office

With multiple parties being involved in a MiCloud Office phone system deployment, let’s take a moment to define them. Service Provider (SP) Provides voice and data services to business customer and ...
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By : Jess Jepson / 10 April, 2016 /
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