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Category: Blog

Blog

cloud networking, MiCloud Office, Mitel, Mitel 3300, Mitel 5000, Mitel IP Phone, mivoice office 250, Posts, data communications, IT, Solar Communications, unified communications

Whitepaper: The Possibilities of Cloud Communications

How Cloud Communications is Opening Up Possibilities (and Floor Space) In businesses and organisations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. ...
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By : Elliot Dacosta / 25 May, 2017 /

Mitel IP Phone, Posts, Blog, Cloud Communications, speed call, speed dial

How to Use Speed Dial on a Mitel IP Phone

On a Mitel IP phone, speed dial is called Speed Call. Use this feature to dial someone with a single keypress.
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By : Neil Tennant / 21 July, 2016 /

Mitel IP Phone, Posts, voice dialler, Blog, Cloud Communications

How to Use Your Voice Dialler

Your Mitel IP phone has a built in Voice Dialler. This lets you call a contact by saying their name.
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By : Jess Jepson / 19 July, 2016 /

Mitel IP Phone, Posts, Blog, Call recording, Cloud Communications

How to Record Calls on a Mitel IP Phone

Mitel's Record-a-Call feature offers you an easy way to archive calls. You can use this for training purposes, for your own reference, or to keep a record of advice that has been given to a client.
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By : Neil Tennant / 14 July, 2016 /

Mitel IP Phone, Posts, user PIN, Blog, Cloud Communications

What is a User PIN on a Mitel IP Phone?

On a Mitel IP phone, every user can set their own PIN. This is used to secure the phone with features like Phone Lock, and it also lets a user log into any phone in Hot Desk mode.
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By : Paul Wilson / 12 July, 2016 /

Mitel IP Phone, Phone Lock, Posts, Blog, Cloud Communications

Turning Phone Lock On and Off

We've already blogged about the benefits of Phone Lock, as well as the features that it can control. Here's how to use it.
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By : Paul Wilson / 07 July, 2016 /

Mitel IP Phone, Posts, Blog, Cloud Communications

What is Phone Lock on a Mitel IP Phone?

Phone lock is a setting that locks down the advanced features of your Mitel IP phone. We normally recommend that you lock your phone if you have special settings that you want to preserve.
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By : Jess Jepson / 05 July, 2016 /

Mitel IP Phone, Override, Posts, Blog, Cloud Communications, Intrude, Make Busy

Overriding a Make Busy Notification

If a user does not want to be disturbed, they can activate Make Busy on their phone. This prevents calls from coming in. If Make Busy is active, the caller will see a message on their screen, and ...
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By : Jess Jepson / 23 June, 2016 /

Mitel IP Phone, Posts, background music, Blog, Cloud Communications

Controlling Background Music on a Mitel IP Phone

When a Mitel IP phone is not in use, it can play background music. You can switch the music on and off using the keypad on the phone.
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By : Paul Wilson / 16 June, 2016 /

callback messaging, callback password, Mitel IP Phone, Posts, Blog, Cloud Communications

Setting a Callback Message PIN on a Mitel IP Phone

A callback message is a message left when the recipient's phone is busy. When you want to retrieve a callback message, you may have to enter a password. This article describes the process of setting ...
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By : Jess Jepson / 14 June, 2016 /
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