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Category: Blog

Blog

cloud networking, data communications, IT, MiCloud Office, Mitel, Mitel 3300, Mitel 5000, Mitel IP Phone, mivoice office 250, Posts, Solar Communications, unified communications

Whitepaper: The Possibilities of Cloud Communications

How Cloud Communications is Opening Up Possibilities (and Floor Space) In businesses and organisations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. ...
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By : Elliot Dacosta / 25 May, 2017 /

Blog, Cloud Communications, Mitel IP Phone, Posts, speed call, speed dial

How to Use Speed Dial on a Mitel IP Phone

On a Mitel IP phone, speed dial is called Speed Call. Use this feature to dial someone with a single keypress.
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By : Neil Tennant / 21 July, 2016 /

Blog, Cloud Communications, Mitel IP Phone, Posts, voice dialler

How to Use Your Voice Dialler

Your Mitel IP phone has a built in Voice Dialler. This lets you call a contact by saying their name.
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By : Jess Jepson / 19 July, 2016 /

Blog, Call recording, Cloud Communications, Mitel IP Phone, Posts

How to Record Calls on a Mitel IP Phone

Mitel's Record-a-Call feature offers you an easy way to archive calls. You can use this for training purposes, for your own reference, or to keep a record of advice that has been given to a client.
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By : Neil Tennant / 14 July, 2016 /

Blog, Cloud Communications, Mitel IP Phone, Posts, user PIN

What is a User PIN on a Mitel IP Phone?

On a Mitel IP phone, every user can set their own PIN. This is used to secure the phone with features like Phone Lock, and it also lets a user log into any phone in Hot Desk mode.
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By : Paul Wilson / 12 July, 2016 /

Blog, Cloud Communications, Mitel IP Phone, Phone Lock, Posts

Turning Phone Lock On and Off

We've already blogged about the benefits of Phone Lock, as well as the features that it can control. Here's how to use it.
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By : Paul Wilson / 07 July, 2016 /

Blog, Cloud Communications, Mitel IP Phone, Posts

What is Phone Lock on a Mitel IP Phone?

Phone lock is a setting that locks down the advanced features of your Mitel IP phone. We normally recommend that you lock your phone if you have special settings that you want to preserve.
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By : Jess Jepson / 05 July, 2016 /

Blog, Cloud Communications, Intrude, Make Busy, Mitel IP Phone, Override, Posts

Overriding a Make Busy Notification

If a user does not want to be disturbed, they can activate Make Busy on their phone. This prevents calls from coming in. If Make Busy is active, the caller will see a message on their screen, and ...
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By : Jess Jepson / 23 June, 2016 /

background music, Blog, Cloud Communications, Mitel IP Phone, Posts

Controlling Background Music on a Mitel IP Phone

When a Mitel IP phone is not in use, it can play background music. You can switch the music on and off using the keypad on the phone.
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By : Paul Wilson / 16 June, 2016 /

Blog, callback messaging, callback password, Cloud Communications, Mitel IP Phone, Posts

Setting a Callback Message PIN on a Mitel IP Phone

A callback message is a message left when the recipient's phone is busy. When you want to retrieve a callback message, you may have to enter a password. This article describes the process of setting ...
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By : Jess Jepson / 14 June, 2016 /
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