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Category: Blog

Blog

Mitel 3300, mivoice business, Posts, Blog, Cloud Communications

Mitel 3300 Outbound CLI Configuration

I've put together an overview of how the outbound CLI is configured on a recent installation of MiVoice Business (Mitel 3300). Release 7.2
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By : Paul Wilson / 21 August, 2016 /

mivoice business, Posts, Blog, Cloud Communications, Speed Dials

How to import Speed Dials into Mitel MiVoice Business

So it wasn't as simple as I had hoped, so thought it might be best practice to share the knowledge on this one..
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By : Jess Jepson / 21 June, 2016 /

mivoice business, Posts, remote (I'm Here), Blog, Cloud Communications, feature access code

Redirecting Calls to Your Extension on a Mitel IP Phone

If you're moving around the office, or hot desking for the day, you may need to take calls on a different phone. The Mitel IP phone lets you program any telephone instantly, so it knows where to ...
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By : Paul Wilson / 17 March, 2016 /

Call Me Back, Callback, mivoice business, Posts, Blog, Cloud Communications

Using Callback on a Mitel IP Phone

When you are using your Mitel IP phone, you may occasionally come across a busy signal, or ring someone who is away from their desk.
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By : Jess Jepson / 15 March, 2016 /

account codes, mivoice business, Posts, Blog, Cloud Communications

Adding Account Codes to a Call on the Mitel IP Phone

Account codes are a means of grouping your calls for accounting, audit and reporting purposes.
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By : Neil Tennant / 10 March, 2016 /

mivoice business, Posts, Automatic call distribution, Blog, Cloud Communications

Automatic Call Distribution on the Mitel IP Phone

Automatic call distribution allows a number of of calls to be distributed equally amongst a group of agents. It's sometimes known as a hunt group, and is useful when directing calls to a team.
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By : Jess Jepson / 08 March, 2016 /

mivoice business, Posts, Blog, call forwarding, Cloud Communications

Call Forwarding Profiles on the Mitel IP Phone

In our previous blog ost, we described how to use the call forward always feature on your Mitel IP phone. This is a is a useful feature that allows you to redirect every incoming call to a different ...
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By : Neil Tennant / 03 March, 2016 /

mivoice business, Posts, Blog, call forward always, Cloud Communications

Call Forward Always on the Mitel IP Phone

Call forwarding is a useful feature of the Mitel IP phone. It allows you to re-direct incoming calls when you are busy and do not want to be disturbed.
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By : Paul Wilson / 01 March, 2016 /

Mitel 3300, mivoice business, Posts, Blog, Cloud Communications

Handling Multiple Private Calls on a Mitel IP Phone

The Mitel IP phone has a variety of useful call handling features. This article describes how to make a second call whilst you are already on the phone to another person, and how you can quickly swap ...
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By : Neil Tennant / 25 February, 2016 /

Mitel, mivoice business, Posts, Blog, Cloud Communications

Registering a Mitel IP Phone for Teleworker

A step-by-step guide describing how to configure a Mitel IP phone for teleworking via Mitel Border Gateway. A Mitel 5320 IP phone was used as the example in this guide.
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By : Jess Jepson / 26 December, 2015 /
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